No one likes to pick up the phone and talk to a computer. It is no wonder why companies that have used this method to shore up their bottom line are suffering. This is because no one is indispensable. Even government agencies aren't immune. At the end of the day the cash always flows towards those who provide the best service. That is reality.
I'm very accessible. I don't get into this ego thing.Scott Hamilton
The Internet is a community, an international one. The access a business owner has to this community is a tremendous asset. Small businesses have the same reach that large international corporations do at a fraction of the cost, time and energy. There is an immunity to economic hardships, borders and language barriers.
I hate the giving of the hand unless the whole man accompanies it.Ralph Waldo Emerson